Prepare a Complete Service Request
Providing the information below helps the team understand the concern and respond more efficiently.
Include These Details
- Customer name and project address
- Project type and approximate completion date
- A clear description of the concern
- When it began and whether it is changing
- Several clear photographs, including a wider room view and close-ups
- The best phone number, email, and contact time
- Any relevant product or warranty document
Contact AAHR
Call 214-206-7005 or use the website contact page. For an active leak or urgent condition, take reasonable steps to protect the home and contact the appropriate emergency professional.
Before Cleaning or Repairing the Area
Review the product-specific care and warranty documents. Avoid abrasive cleaning, unapproved chemicals, disassembly, caulk removal, glass adjustment, plumbing repair, or other work that could make the concern harder to evaluate or affect applicable warranty coverage.
